Antasis is a leading provider of outsourced customer experience in Singapore. We go beyond just "good" service to deliver truly outstanding results for your customers.
Picture this: A customer adds items to their cart but leaves. Five minutes later, they get a friendly WhatsApp message: “Still thinking about those shoes? Here’s 10% off to complete your purchase.” Boom, sale recovered. No manual follow up. No bloated marketing team.
The Antasis Automated Customer Engagement platform at antasis.com/automated-customer-engagement/ makes this happen automatically across WhatsApp, SMS, email, and push notifications. Smart triggers powered by customer behavior, purchase history, and real time events create personalized outreach at scale.
Proven Results: 42% engagement lift, 28% cart recovery, 19% higher repeat purchase rates, 35% lower customer acquisition costs.
Event Based Automation
Order confirmation → “Thanks for your purchase! Track here.”
Payment failed → “Payment issue? Retry with this secure link.”
Delivery update → “Your package arrives tomorrow 2-4PM.”
Behavior Based Nudges
Cart abandoned → “Complete your purchase, 10% off expires in 24hrs”
Viewed product → “Customers also bought this popular item”
First purchase → “Welcome! Here’s your loyalty discount code”
Time Sensitive Offers
Browsed flash sale → “Flash sale ends in 2 hours, don’t miss out”
Birthday → “Happy Birthday! Birthday coupon inside”
VIP customer → “Exclusive offer just for our top customers”
1. Abandoned Cart Recovery (28% Success Rate)
Average cart value $85 → $23.8 revenue per recovery. 100 carts/day = $2,380 daily revenue lift.
2. Order Confirmation + Upsell (15% Take Rate)
“Thanks for order #123! Add warranty protection for $9?” → $1.35 average upsell revenue per order.
3. Post Purchase Loyalty (22% Repeat Rate)
“Love your new shoes? 15% off next purchase expires in 7 days” → Repeat customer frequency doubles.
4. Win Back Campaigns (18% Re engagement)
“Missed you! Here’s 20% off to welcome you back” → Reactivates churned customers profitably.
5. Referral Engine (12% Conversion)
“Share with friends, both get $10 credit” → Acquires customers at 67% lower CAC.
| Campaign Type | Trigger Event | Channel | Success Rate | Monthly Revenue |
| Cart Recovery | 5 min abandonment | 28% | $71,400 | |
| Post Purchase Upsell | Order complete | SMS | 15% | $40,500 |
| Winback Campaign | 45 days inactive | 18% | $32,400 | |
| Referral Program | First purchase | Push | 12% | $25,200 |
| Total | $169,500 |
Ecommerce: Cart recovery, post purchase, loyalty programs
Subscription: Renewal reminders, upgrade offers, churn prevention
Local Business: Appointment reminders, review requests
SaaS: Free trial nudges, feature adoption campaigns
Finance: Payment reminders, upgrade offers
Real Result: Fashion retailer recovered $1.2M in abandoned carts Year 1. SaaS company cut churn 23% through automated engagement.
Hour 1: Connect ecommerce platform (Shopify, WooCommerce, Magento ready)
Hour 2: Select pre built templates or customize messages
Hour 3: Set triggers and launch across channels
Hour 4: Real time dashboard tracking opens, clicks, conversions
Works with: WhatsApp Business API, SMS gateways, email service providers, all major ecommerce platforms.
What triggers does Antasis Automated Customer Engagement support?
Cart abandonment, order events, customer milestones, behavior patterns, time based campaigns. Learn more
Which channels can I use for automated messages?
WhatsApp, SMS, email, push notifications, in app messaging all unified.
Is there a limit on message volume?
Unlimited volume across all channels with intelligent throttling to maintain deliverability.
How personalized can the messages be?
Fully dynamic with customer name, order details, product images, personalized offers.
Whats the typical ROI timeline?
Positive ROI Day 1 for ecommerce. Full platform value realized within first billing cycle.
Do customers opt in automatically?
Requires explicit opt in with easy unsubscribe. 92% opt in rate across industries.
Technical setup required?
Zero coding. Connects to ecommerce platforms in 3 clicks.
Ready to Turn Customer Events Into Revenue Automatically?
Recover 28% of abandoned carts + 42% higher engagement with zero manual work.Get Your Antasis Experience Now
Questions? reach out directly: sales@antasis.com | +65-6319-2620
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