
Antasis is a leading provider of outsourced customer experience in Singapore. We go beyond just "good" service to deliver truly outstanding results for your customers.
We fuse human ingenuity with cutting-edge AI to deliver unparalleled customer experience management and operational efficiency, transforming your business for tomorrow.
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Antasis solves your business challenges. We create solutions that seamlessly integrate with your team, driving efficiency and growth. Let's build your success together.
Learn MoreWe build powerful, scalable solutions for maximum impact. As your trusted ally, we provide 24/7 support and strategic guidance to ensure your success.
Deliver exceptional customer experiences with our 24/7 multilingual support teams, handling calls, emails, and live chats.
Learn MoreBoost productivity with skilled virtual assistants handling administrative tasks, scheduling, data entry, and customer interactions—so you can focus on growth.
Learn MoreEnsuring accuracy and efficiency in data management, documentation, and administrative tasks to streamline operations and boost productivity.
Learn MoreDriving business growth with targeted outreach, engaging prospects, and converting leads into loyal customers through strategic sales calls.
Learn MoreProviding 24/7 expert assistance to resolve inquiries, troubleshoot issues, and enhance customer satisfaction with fast, reliable support.
Learn MoreRevolutionize your customer service with advanced AI-powered tools, enhancing efficiency, personalizing interactions, and providing intelligent support.
Learn MoreAddress your unique business challenges with bespoke outsourcing strategies and tailored services that align perfectly with your specific requirements and objectives.
Learn MoreAchieve significant operational savings without compromising on quality or performance.
Ensure uninterrupted service and support, adapting to your customers' needs across all time zones.
Benefit from our investment in cutting-edge tools and platforms that drive efficiency and provide actionable insights.
Antasis delivers specialized BPO and customer experience solutions meticulously crafted for the unique demands of various industries. Our deep sector-specific knowledge ensures seamless integration and impactful results.
Over 30,000+ satisfied customers have experienced the Antasis difference.
Compliant patient support, appointment scheduling, and medical billing for enhanced patient satisfaction.
Scalable customer support, order processing, and personalized engagement to boost sales and loyalty.
Secure and compliant back-office operations, fraud detection, and customer service for financial institutions.
Technical helpdesk, user support, and administrative services for technology-driven businesses.
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We offer scalable, cost-effective pricing tailored to your business needs. Choose from our hourly, per-seat, or custom plans to get the best value for your operations.
Businesses with seasonal or fluctuating call volumes.
Businesses needing dedicated agents for ongoing support.
Enterprises & high-volume businesses needing a tailored approach.
It is an intelligent virtual assistant that uses AI and machine learning to handle customer queries, automate responses, and provide 24/7 support.
It delivers instant responses, reduces wait times, and provides personalized solutions, leading to higher customer satisfaction.
Yes, AI assistants handle repetitive queries while escalating complex issues to human agents, ensuring efficiency and accuracy.
Absolutely. AI support tools can scale based on business size, making them cost-effective for SMEs as well.
Modern AI systems follow strict compliance (GDPR, HIPAA, etc.), ensuring secure data handling and privacy protection
It is an advanced system that enables businesses to interact with customers using natural, human-like conversations through voice, chat, or messaging apps.
Unlike basic chatbots, conversational AI understands context, intent, and emotions, providing more accurate and engaging responses.
Banking, healthcare, retail, telecom, and e-commerce are the top sectors using conversational AI for customer engagement.
Yes, conversational AI platforms seamlessly integrate with CRM and helpdesks for unified customer management.
Businesses see reduced operational costs, faster query resolution, and improved customer retention through conversational AI.
It covers phone support, live chat, email handling, order management, and issue resolution from incoming customer requests.
Outsourcing ensures 24/7 availability, cost savings, multilingual support, and expert handling of customer queries.
Providing quick, empathetic, and effective solutions builds trust, directly improving customer loyalty.
Yes, services can be tailored based on industry, product complexity, and customer expectations.
Key metrics include First Call Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), and Net Promoter Score (NPS).
It is a dedicated support service that provides technical assistance for IT systems, software, hardware, and user troubleshooting.
IT support covers overall system management, while a helpdesk specifically focuses on resolving user issues and providing timely fixes.
Yes, modern helpdesks offer remote troubleshooting, ensuring business continuity for distributed teams.
Ticketing systems, AI chatbots, remote access tools, and knowledge bases are commonly used.
It reduces the need for in-house IT staff, provides 24/7 coverage, and ensures access to certified professionals.
Payroll services handle salary calculation, tax compliance, benefits administration, and timely employee payments.
It saves time, ensures compliance with tax laws, reduces errors, and enhances data security.
Yes, even small companies benefit from cost savings, accuracy, and stress-free compliance management.
Payroll providers use encryption, multi-factor authentication, and strict compliance to protect sensitive employee data.
Absolutely, modern payroll solutions integrate seamlessly with HR and accounting systems for better efficiency.
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